Knowledge Base: 11/2009
Results
Database appears empty after upgrade to 4.0 on PPC and Intel Server
Some users with PPC and Intel Servers, following upgrade, find that their database appears empty.
Don't panic! Your database is fine, there was an error with the database migration.
Use the following steps to make the database appear:
1. Stop the server (Terminal: sudo fwcontrol server stop)
2. Delete /Library/Receipts/FileWave Server.pkg.
3. Delete the /fwxserver/DB folder
4. Install the 3.7.5 Server.
5. Stop the server again (sudo fwcontrol server stop)
FileWave Client Installer for InstaDMG
As we got some requests from our Clients for the FileWave Client installer that can be used with InstaDMG we have created one.
You can use this installer and install Filewave client on any Volume you Select.
Please download the Client Installer from here:
FileWaveClient3.7.3 for InstaDMG
Thanks :-)
Folders can not be moved in filesets in 4.0
In the intitial release of FileWave 4.0, an issue was introduced whereby folders can not be moved around inside filesets. This issue will be resolved in FileWave version 4.0.1.
If this functionality is need immeditaly, please contact support to request a pre-release copy of the 4.0.1 admin if 4.0.1 has not already been released officially.
Some clients upgraded to 3.7.3 with the upgrade fileset do not start
Some clients that were upgraded to client version 3.7.3 fail to start after a reboot. This problem only occurs on a minority of upgraded systems.
This appears to be a result of launchd not properly loading the launch daemon plist file on boot, despite the plist file being set correctly.
For clients that are currently not starting, simply starting them from the terminal with:
sudo fwcontrol client start
