FileWave TCP/IP Port Usage

By default the FileWave software listens on the TCP/IP ports listed below. These are the defaults and they can be configured to listen on different ports if required.
New ports numbers are in red.

FileWave Client Ports
20010 TCP/IP for monitor-client communication
20020 TCP/IP for Kiosk (fwgui to talk to client)

Summary (this white paper is for Deploy Studio users)

 As a FileWave user you may have noticed some issues with different Adobe Plugin installers.  

Shockwave

When you first download Shockwave Player and open the DMG, you are presented with a file that has a .pkg filename.

Right clicking on the .pkg and selecting “Show Package Contents” give us the all of the parts that are going to be installed. We discover that there is a compressed file inside the pkg installer (Archive.pax.gz).

Summary:

With FileWave version 5.x or later you can have Mac OS X clients run a script whenever they log in or out. You can achieve that easily by creating a login hook fileset using Policy Manager. This article shows you how to create a login hook Fileset.

FileWave Clients running on Windows XP have a dependency for a certain Windows update patch to be installed. Without this patch installed the FileWave Client's software update feature (new in version 5.5.) will not work correctly.

The error as seen in the FileWave Client's log file will be

FATAL|MSSoftwareUpdate::fileWaveUpdateServiceId: failed to create the update service manager

The Microsoft patch that needs to be installed is KB898461. Details and download of the patch are available from http://support.microsoft.com/kb/898461

Delivering Filesets that contain Adobe PKG's might cause the installation to fail.

Adobe provides a tool called Adobe Application Manager Enterprise which is used to package Adobe installers into Apple's PGK's for mass deployment.
Unfortunately there is a problem with the FileWave Client in handling the post-flight scripts of Adobe PKG's. That might cause the installation to break.

When deploying iTunes content filesets to Windows clients, the content by default goes to: \Users\All Users\Music\iTunes\iTunes Media\Automatically Add to iTunes

If you were to deploy this to a client machine, it would go to:
In Windows XP: \Documents and Settings\All Users\Documents\My Music\iTunes\iTunes Media\Automatically Add to iTunes
In Windows 7: \Users\Public\Music\iTunes\iTunes Media\Automatically Add to iTunes

The following are recorded versions of the Live v5.5 Customer Demo from December 2nd 2011. 

Download:

Web High Quality 157MB

Web Low Quality 85MB

The Question and Answer session will availble soon.

 Several graphical items are customizeable in the FileWave Kiosk.  In FileWave 5.5, you have the ability to customize these items by deploying a custom directory into the app bundle / fwGUI program directory.  When the Kiosk runs, it will look for files in the appropriate paths and load them - allowing you to change some of the look & feel of the Kiosk user interface.