Knowledge Base: FileWave, 4.0.x
Results
Revert to Last Model can cause data loss
There is a known issue with reverting to the last model (FileWave Server -> Revert to Last Model) in FileWave 4.0 and 4.0.1 which can lead to deletion of fileset data files that are still used by valid filesets. The file delete can occure during the next model update after the model is reverted.
It is recommended that this feature is not used until FileWave release 4.0.2.
Install Flash on Tiger, Leopard and Snow Leopard
This is a fileset that allows you to install Flash Player 10 on Tiger and Leopard Clients
If this fileset does not work for you, please refer to this white paper to create the fileset from scratch.
Download the Install Flash Player10 fileset (10.4 and 10.5)
Creating Filesets from Adobe Flash and Shockwave (.pkg)
As a FileWave user you may have noticed some issues with different Adobe Plugin installers.
Shockwave
When you first download Shockwave Player and open the DMG, you are presented with a file that has a .pkg filename.
Right clicking on the .pkg and selecting “Show Package Contents” give us the all of the parts that are going to be installed. We discover that there is a compressed file inside the pkg installer (Archive.pax.gz).
Migrate the FileWave Server to new Hardware
To migrate the FileWave server from one machine to another, use the following procedure:
Superprefs fileset doesnt change the client password as set in the superprefs file
If you want to change the client password using super prefs fileset please dont do it.
The password set in the super prefs file is not saved in the client prefrences prefrences, hence your old password will be changed to a passowrd that we dont know.
Resolution : This issue has been fixed in FileWave 4.1.
Mass deploy the FileWave client with ARD
If you are using Deploy Studio in your environment read this
One efficient way to deploy the FileWave Client is to use ARD. This posting will outline the necessary steps to mass-deploy the FileWave Client.pkg with the proper preferences.
What you need:
-FileWave Client.pkg (you can find this on the FileWave dmg)
Deploy and install Adobe PKG's to Mac Clients
Delivering Filesets that contain Adobe PKG's might cause the installation to fail.
Adobe provides a tool called Adobe Application Manager Enterprise which is used to package Adobe installers into Apple's PGK's for mass deployment.
Unfortunately there is a problem with the FileWave Client in handling the post-flight scripts of Adobe PKG's. That might cause the installation to break.
Upgrade FileWave
Many customers ask us how to upgrade from one version to the next. In this posting, we will discuss the procedure, complete with best practices.
For best results, upgrade the components in the following order:
1. Server
2. Admin Console(s)
3. Boosters
4. Clients
The Procedure
FileWave Server Automated Backup
Backing up your FileWave server is always a good idea. Back in '97 a friend of mine spilled a pot of coffee on our server rack; you never know when bad things can happen to your hardware. Now, it's bad enough to lose the hardware, but think of all the hours represented by those perfected, irreplacible FileWave filesets! In order to prevent this disastrous loss, we have created a script to automatically back up your FileWave Server's database and data files:
Database appears empty after upgrade to 4.0 on PPC and Intel Server
Some users with PPC and Intel Servers, following upgrade, find that their database appears empty.
Don't panic! Your database is fine, there was an error with the database migration.
Use the following steps to make the database appear:
1. Stop the server (Terminal: sudo fwcontrol server stop)
2. Delete /Library/Receipts/FileWave Server.pkg.
3. Delete the /fwxserver/DB folder
4. Install the 3.7.5 Server.
5. Stop the server again (sudo fwcontrol server stop)
